1/26/2024 0 Comments Black desert online into the wavesSome users were reporting late yesterday that their bans were reversed, but it is still not everyone affected. I do not, and have never, played their Shadow Arena, I am a life skiller who does not grind, and other than their two summer fishing events, I don't fish besides the occasional daily quest either. The reasons they gave for these bans don't even fit my mode of play. It's looking like hundreds of users were potentially wrongfully banned. If you know of anyone who is affected, or you were affected, you are NOT alone. It seems their anti-cheat system, Xigncode, is wrongfully flagging something on user accounts and they are generating bans based on this faulty data. Users, including myself, have repeatedly sent ticket after ticket asking for additional information as to what they were banned for, only to be met with automated responses ( pasted below ) no support, no response from management, other than they repeatedly state they "got it right" this time. They let extremely well known hackers back into the game, gleefully bragging in open server chat that they were unbanned, while many innocent users are still without their accounts. Instead, two (or three, depending how you look at it) times now, that they messed up with this banwave, only partially reversed bans, and added a whole new wave of 376 accounts yesterday - that second wave also contain an unknown number of fresh wrongfully banned users as well. After the initial day of users reporting these wrongful bans, and no information from the admin team to even know if they were investigating, they had GM Rhotaaz admit there is some kind of flaw with their anti-cheat system that predominantly flagged Steam User Accounts. While the majority of these bans were Steam users, there are some PC client users that are affected as well. I wanted to start a thread here to bring awareness and support to the massive false banwaves that hit Black Desert Online users this week. This is my first time posting on the steam forums.
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